Skills, S. (2001). Effective call centre training. Excel Books.
Successfully copied to clipboard
Copying to clipboard failed
Citação norma Chicago
Skills, Soft. Effective Call Centre Training. New Delhi: Excel Books, 2001.
Successfully copied to clipboard
Copying to clipboard failed
Citação norma MLA
Skills, Soft. Effective Call Centre Training. Excel Books, 2001.
Successfully copied to clipboard
Copying to clipboard failed
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.