APA(7版)引用形式
Skills, S. (2001). Effective call centre training. Excel Books.
Chicagoスタイル(17版)引用形式
Skills, Soft. Effective Call Centre Training. New Delhi: Excel Books, 2001.
MLA(9版)引用形式
Skills, Soft. Effective Call Centre Training. Excel Books, 2001.
警告: この引用は必ずしも正確ではありません.