Buttle, F., & Maklan, S. (2022). Customer relationship management: Concepts and technologies (4th ed.). Routledge.
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芝加哥风格引文
Buttle, Francis, 与 Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. New York: Routledge, 2022.
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MLA引文
Buttle, Francis, 与 Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. Routledge, 2022.
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警告：这些引文格式不一定是100％准确.