Style de citation APA (7e éd.)
Buttle, F., & Maklan, S. (2022). Customer relationship management: Concepts and technologies (4th ed.). Routledge.
Style de citation Chicago (17e éd.)
Buttle, Francis, et Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. New York: Routledge, 2022.
Style de citation MLA (9e éd.)
Buttle, Francis, et Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. Routledge, 2022.
Attention : ces citations peuvent ne pas être correctes à 100%.