Tohutoro APA (7th ed.)
Buttle, F., & Maklan, S. (2022). Customer relationship management: Concepts and technologies (4th ed.). Routledge.
Tohutoru Kātū Chicago (17th ed.)
Buttle, Francis, me Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. New York: Routledge, 2022.
Tohutoro MLA (9th ed.)
Buttle, Francis, me Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. Routledge, 2022.
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