APA (7e ed.) Bronvermelding
Buttle, F., & Maklan, S. (2022). Customer relationship management: Concepts and technologies (4th ed.). Routledge.
Chicago (17e ed.) Bronvermelding
Buttle, Francis, en Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. New York: Routledge, 2022.
MLA (9e ed.) Bronvermelding
Buttle, Francis, en Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. Routledge, 2022.
Let op: Deze citaties zijn niet altijd 100% accuraat.