Cita APA (7a ed.)
Buttle, F., & Maklan, S. (2022). Customer relationship management: Concepts and technologies (4th ed.). Routledge.
Cita Chicago Style (17a ed.)
Buttle, Francis, y Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. New York: Routledge, 2022.
Cita MLA (9a ed.)
Buttle, Francis, y Stan Maklan. Customer Relationship Management: Concepts and Technologies. 4th ed. Routledge, 2022.
Precaución: Estas citas no son 100% exactas.